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How 98bajee Handles Your Personal Information

Your account data stays with us — not shared, not sold. Access to 98bajee and its services depends on your local law and eligible regions, and this policy explains exactly what we collect, why we collect it, and how you can request changes or…

Account data protectedbKash, Nagad, Rocket payment privacyRight to access or deleteNo third-party data salesContact us anytime
98bajee How 98bajee Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every part of your account — from the moment you deposit via bKash to the moment a Rocket withdrawal clears. Here is what that looks like in practice.

Encryption in Transit

All data moving between your device and our servers is encrypted. This covers login, payment confirmation, and any personal details you submit through your account.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Retention and Deletion

We keep your account data for as long as your account is active and as required by applicable law in your eligible region. Request deletion and we will action it within the timeframe the law allows.

Who Can Access Your Data

Only authorised staff and contracted payment processors — such as those handling bKash or Nagad transactions — can access your personal data, and only for the purpose of running your account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can. Include your registered account email so we can locate your records without delay.

Live Chat Open the chat widget from any page in the lobby. Describe your privacy request and our team will pick it up and follow through on it.
Email Support Send your request to our support address with your account email in the subject line. We handle data access and deletion requests through this channel.
Account Settings Some data corrections — like updating your contact number — can be made directly inside your account settings without contacting support at all.

Common Questions About Your Privacy

Real questions from people who want to know how their data is handled before they open an account or make a deposit.

We collect your name, email address, phone number, and the payment details you use — bKash, Nagad, or Rocket. We also log device and session data when you access the platform.

We share data only with payment processors needed to complete your transactions and with fraud-prevention services. We do not sell your personal information to any outside party.

Contact our support team via live chat or email with your registered account email. We will locate your records and send you a copy in line with applicable law in your eligible region.

Yes. Send a deletion request through live chat or email support. We will process it within the timeframe required by law, keeping only what we are legally obliged to retain.

Payment data is encrypted in transit and processed only by authorised payment processors. We do not store your full wallet credentials on our servers after a transaction completes.

We use session and analytics cookies. You can manage or block cookies through your browser settings. Turning off session cookies may affect how your account login works.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.